City of Grand Island, NE
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Emergencies/Outages Only
Report Emergencies by phone 24/7 at our Call Center (308) 385-5461 and use the menu options below to speak to direct your call.
Non-Emergency/Customer Service
For Non-Emergency issues, call us at (308) 385-5480 and use the menu options below to speak to the appropriate Customer Service representative.
Customer Service representatives are available Mon–Fri from 8:00am–5:00pm, excluding holidays.