City of Grand Island, NE
Home Utilities MenuReport a Problem
Emergencies/Outages Only
Report Emergencies by phone 24/7 at our Call Center (308) 385-5461 "Option 1"
Public Outage Portal
Select here to view current outages
Non-Emergency/Customer Service
For most other issues, call us at (308) 385-5480
Customer Service representatives are available Mon–Fri from 8:00am–5:00pm, excluding holidays.